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Optical Office Manager: Lead & Elevate Patient

Job in Olathe, Johnson County, Kansas, 66051, USA
Listing for: Eyetastic Services, LLC
Full Time position Listed on 2026-11-04
Job specializations:
  • Management
    Operations Management, Healthcare Management
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR

Job Description & How to Apply Below

Position: Optical Office Manager: Lead & Elevate Patient Experience

An established optical practice is seeking a confident, organized, and proactive Optical Office Manager to lead their dynamic team. This pivotal role is for a leader passionate about creating a positive patient experience, fostering a supportive team culture, and driving operational excellence.

Key Responsibilities:

  • Oversee daily operations of the optical office, ensuring smooth workflow and exceptional patient care
  • Lead, motivate, and coach a diverse team, cultivating accountability and professional growth
  • Hold staff to high standards while providing constructive feedback and engaging in difficult conversations as needed
  • Continually create a positive, collaborative, and supportive work environment
  • Identify areas for improvement and implement effective processes for training, workflow, and team development
  • Take ownership of team performance, consistency, and continuous improvement initiatives
  • Actively participate in the patient experience, coaching staff on service excellence and recognizing opportunities to enhance practice performance
  • Collaborate with leadership to set and achieve goals for patient-facing services, growth, and quality
  • Address gaps and challenges proactively with solution-oriented thinking, providing structure and follow-through without constant direction

Qualifications:

  • Proven leadership experience with the ability to drive results
  • Strong organizational skills and the ability to manage multiple priorities
  • Comfortable holding team members accountable and having difficult conversations
  • Sales background or experience coaching teams to achieve operational and service goals is a plus
  • Exceptional communication skills with emotional maturity and dependability
  • Track record of building strong teams and positive work cultures
  • Proactive, hands-on manager who balances daily operations with big-picture thinking

This is a meaningful opportunity to take real ownership of a growing practice and help shape the patient and team experience. The ideal candidate is invested in building a supportive, high-performing team and is dedicated to our office's long-term success.

How to Apply:

Apply today and become part of this growing family of eye care professionals. You can use the job board or email your resume to Steve Gill at

About Eyetastic Services:

Eyetastic Services partners exclusively with employers who provide equal opportunities across all healthcare fields. As dedicated eye care professionals, we support you at every stage of the hiring process, including free resume assistance and negotiations, always with your privacy in mind. We never share your information with other recruiting agencies or charge candidates any fees, so that you can explore new opportunities with complete peace of mind.

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