Community & Support Specialist

Community & Advancement Support Specialist

Join to apply for the Community & Advancement Support Specialist role at KidsTLC

Location: Olathe, KS

Position Type: Part Time

The Community & Advancement Support Specialist plays a key role in supporting the fundraising efforts of the Community and Advancement department. This position maintains the accuracy and integrity of donor records and manages the organization’s donor database and event software. Responsibilities include processing gifts, generating timely donor acknowledgments/receipts, and collaborating closely with the finance team to ensure accurate financial reporting. This role also provides essential guest management and logistical support for fundraising and donor engagement events.

• Maintain and update the donor database (e.g., Virtuous) to ensure accurate records of donor contributions, pledges, contact information, and engagement history.
• Process donations, generate receipts, and provide timely acknowledgment letters to donors.
• Prepare monthly donation and revenue reports for the finance department, including reconciliation of credit card transactions.
• Assist in donor stewardship efforts, including thank‑you calls, donor appreciation events, and recognition programs.
• Ensure all online donation and payment forms are accurate, functional, and up to date to provide a seamless giving experience for donors.

• Manage event software (e.g. One Cause) that includes tracking registrations, ticket sales, sponsor ships, auction items and event‑related communications.
• Manage on‑site event coordination that includes registration, volunteer support, and guest services for signature events.
• Assist with post‑event follow‑up, including donor acknowledgments, data updates, and event reporting.

• Provide/maintain mailing lists for donor communications and fundraising appeals.
• Collaborate with the Community & Advancement team to ensure consistent branding and messaging across printed and digital donor materials.

• Strong organizational skills and keen attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Familiarity with email marketing tools (e.g., Mailchimp, Constant Contact).
• Passion for the nonprofit sector and a commitment to the organization’s mission.

• Experience managing a CRM system (e.g., Virtuous, Salesforce, Raiser's Edge, One Cause, or similar) highly preferred.
• Prior experience in event planning and/or fundraising a plus.
• Bachelor’s degree preferred but not required.

KidsTLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act and/or applicable state regulations, KidsTLC will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with KidsTLC.