Store Supervisor

Be among the first 25 applicants for this exciting store‑supervisor position with The Honey Baked Ham Company. Our family‑owned business serves customers at 425+ retail locations across the U.S., and we’re looking for a motivated leader to join our high‑performance team.

The Store Supervisor is a full‑time, benefits‑eligible role responsible for all aspects of store operations and ensuring customers receive excellent service and quality. You will manage daily store activities, support hiring and training, and maintain a safe, clean, and efficient work environment. Our stores are open Monday through Saturday from 9:30 AM to 6:30 PM; we value work‑life balance and a casual environment.

• Manage store operations as assigned by the Manager and assume full operational control in the Manager’s absence.
• Assist in hiring, training, and development of all associates to meet position expectations.
• Work and train across all front‑house and back‑house positions.
• Perform administrative functions such as banking and scheduling meetings.
• Coach associates using established processes—huddles, observation checklists, and Ham Evaluations.
• Execute store opening/closing procedures and produce daily/weekly reports.
• Monitor labor and adjust staffing based on business demand.
• Track production and sales efficiencies, including wait times, yields, and product quality.
• Ensure sanitation procedures (hand dips, hair nets, gloves, aprons) and equipment use are followed; monitor stocking and cleanup duties.
• Maintain FIFO rotation for all FOH and BOH products, including unproduced and produced hams and turkeys.
• Resolve customer complaints, aiming for 100 % satisfaction.
• Participate in catering and gifting sales and fulfillment across B2B processes.
• Lead merchandising transitions from promotion to promotion and set up for holidays and non‑holidays.

• High school diploma or equivalent.
• Basic computer skills (Microsoft Word, Excel, Outlook).
• At least 2 years of experience in the restaurant or service industry (supervisory experience preferred).
• Understanding of production facility operations (1–2 years equivalent).
• Valid driver’s license and reliable transportation for catering orders/deliveries.

• Competitive pay.
• Fun and casual environment.
• Flexible hours.
• Opportunity to grow your career with a premier brand.

Benefits include medical, dental, vision insurance, life insurance, short‑ and long‑term disability, paid time off, a 401(k), annual bonus opportunities, tuition assistance, an Employee Assistance Program, and associate discounts on our products.

Explore our You Tube channel for recipes, company culture, and more.

Physical dexterity and mobility are required, including lifting up to 65 lbs, bending, stooping, twisting, and standing for extended periods.

The Honey Baked Ham Company is an equal‑opportunity employer. We do not discriminate on the basis of race, sex, color, citizenship, national origin, religion, age, marital status, disability, military status, sexual orientation, gender identity, or any other protected characteristic. Harassment on the basis of any of these categories is prohibited.

Location:

Lenexa, KS. Salary range: $54,150.00–$99,750.00 (based on experience).