Inside Sales Coordinator-KS

Applicants are considered for positions within the company without regard to race, color, creed, religion, sex, sexual orientation, gender, gender identity and/or expression, age, national origin or ancestry, physical or mental disability, military or protected veteran status, marital or parental status, medical condition unrelated to the person’s ability to perform the job, pregnancy, genetic information, political affiliation, citizenship, or any other basis protected by federal, state, or local laws.

Any offer of employment is contingent upon your successful completion of a pre-employment substance abuse and physical screening, verification of documents pertaining to your right to work in the United States using E-VERIFY, and completion of required employment documents

GRISWOLD INDUSTRIES

Job Description

Depending on level of experience, under general to minimal supervision, reviews purchase orders, ensures sales orders conform to purchase orders, engineering specifications, and quality standards; provides prices and delivery date in response to phone and email inquiries; and performs related duties as required.

Department Supervisor

• Handles customer phone inquiries regarding product price and delivery, oral, and written orders;
• Provide quotation and ordering assistance to customers and sales representatives
• Working closely with all manufacturers the company represents
• Obtains technical information from our manufacturer’s websites and web portals
• Reviews purchase orders for price and other requirements;
• Requests new and revised engineering drawing specifications as necessary;
• Expedites existing orders and updates delivery information;
• Interacts with other departments such as Engineering, Production Control and Purchasing regarding the status of customer orders;
• Handles phone inquiries from other internal offices regarding pricing and delivery;
• Provides requested catalogs and product specifications;
• Assists other internal personnel with information related to special shipping documents; and
• Sets up sales order files;
• Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and
• Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations.

Any combination equivalent of, but not limited to, the following:

Minimum 2+ years’ experience and training in computer order entry, inside sales practices and procedures, preferably within a manufacturing environment; considerable telephone sales and order entry experience.

Familiarity and experience working with ERP systems such as Syte Line and cloud-based document sharing systems, such as SharePoint. Experience in related customer fields may be required. Typing skills of 35-50+ wpm required. High School Diploma or equivalent required.

• Skilled in operation of computer hardware, office equipment and software applications functions involving sales and order entry work;
• Ability to prioritize tasks and manage time efficiently
• Ability to read and understand schematics, engineering drawings, bills of materials, and test reports;
• Ability to read and interpret purchase orders and product specifications;
• Ability to communicate and work cooperatively with others including co-workers and customers;
• Ability to understand and follow instructions; and
• Ability to organize and complete assigned work as scheduled.

• Must be able to occasionally lift, move, and carry literature, materials, pilot controls and small valves weighing 50 pounds or less;
• Able to perform data input for extended periods of time;
• Ability to operate office equipment such as computers, printers, filing cabinets, photocopiers and other office equipment, as applicable;
• Most work tasks are performed indoors where temperature is moderate and controlled by office environment systems;
• Ability to work (sit and/or stand) at a desk for majority of the workday; walking and/or standing may be…