Inside Sales Representative

We are seeking a full-time Inside Sales Representative at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for growing sales and promoting the Garmin brand through building relationships with assigned accounts by outbound sales calls, order processing and customer service.

• Independently establish, develop and maintain effective internal/external relationships with key business partners and retailers
• Partner with other sales leaders in the development and execution of strategies designed to increase market share and profit with existing accounts
• Analyze, assess and develop suggestions to leadership to set or adjust margin pricing
• Maintain and leverage a high level of product knowledge across all assigned product markets to create sales strategies attractive to potential dealers
• Answer/handle customer phone calls and emails to ensure customer requests are processed both timely and accurately
• Process/follow up with customer requests, inquiries and complaints in a timely manner
• Communicate internally with Order Analysts, Production, Finance, Sales, Shipping, Warehouse and any other associates needed to assist in the processing of the customer orders and inquiries
• Assist with special projects as assigned
• Compile statistics and prepare various reports for management as requested
• Attend meetings, trade shows and training sessions as required
• Maintain knowledge of current marketing programs and how they apply to the assigned retail partners administering them

• Independently run the assigned territories as needed, with no oversight
• Negotiate and execute sales agreements
• Develop territory and manage accounts through outbound sales calls (including cold calls), internal tracking and coordination in a team environment with RSMs
• Recommend additional products and merchandise to retailers to expand the Garmin brand presence
• Educate/inform retailers of new products, training resources, and sales promotions to drive sales growth
• Use both the Dealer Resource Center and Dealer Review tools to log activities and drive efficiencies both internally and with retail partners
• Accurately enter orders into Oracle, verifying that customer purchase orders match Oracle orders and communicate any variances to customer
• Inform customers of unit prices, shipping date, inventory availability, anticipated delays, and any additional information needed; recommend replacement products or additional items as necessary
• Follow up on miss‑shipped orders and damaged orders and complete shipping discrepancy form
• Issue Return Material Authorizations and credit memo's when applicable

• Support the Director with managing the monthly, quarterly and annual forecast, and provide reports highlighting the changes in forecast data compared to previous revisions
• Support Sales Managers and Directors with development and execution of proposal responses, product margin and program analysis, and contract execution with periodic oversight from management or the team
• Demonstrates ability to support Sales Managers and Directors by producing monthly and quarterly sales reports, rebate programs, and shipset tracking
• Support Sales Managers and Directors with development and execution of marketing memos, presentations, business and tradeshow/event planning with periodic oversight from management or the team
• Assist in developing, then managing dealer incentives and programs
• Works with all necessary departments on new product introduction, including pricing and marketing efforts, and monitors that special requirements for the aviation group are implemented/adhered to
• Assist in developing a well‑organized and impactful webinar schedule, as well as managing content for…