ServiceNow Developer - Discovery and Integrations

Anywhere

Contract-to-Hire

Development

Government

Remote

Open

Remote

Our client seeks an experienced Service Now Developer focused on Discovery and Integrations to support the Department of Transportation. The role will design and support the Service Management System, lead integrations, and deliver new functionality while applying SDLC and Dev Ops principles. The position is full-time with a rotating on-call shift and no travel.

Due to federal security clearance requirements, applicant must be a United States Citizen or Permanent Resident with an active Public Trust clearance. This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $70.00 to $80.00/hr. w2

• Perform implementation, administration, configuration, and development within the Service Now ITSM application suite, including specialty areas.
• Design the DOT Service Management System and support SMS operations, including engineering and the development lifecycle.
• Determine integration methods, directionality, and attributes.
• Participate in data normalization prior to import into Service Now.
• Participate in platform, process, and integration testing.
• Develop and maintain Discovery schedules, pattern usage, and define roles of other integrations.
• Fulfill the role of Enterprise Integration Manager.
• Design, develop, configure, and customize Service Now applications and services.
• Deliver new functionality across applications.
• Manage and perform SMS development activities across the full lifecycle.
• Apply SDLC and Dev Ops principles.
• Respond to and resolve escalated SMS service requests and incidents.
• Assist the platform administrator with incident resolution.
• Participate in on-call rotation during non-business hours including nights, weekends, and holidays.

• 12+ years of relevant IT experience, including at least 6 years in administration services for a major Service Management System, preferably Service Now.
• Proficiency with Service Now Discovery and Integrations.
• Current Service Now Certified Implementation Specialist
  - Discovery (CIS-Disco) certification.
• Extensive knowledge of Service Now Discovery and Integrations.
• Experience with SNMP technologies that support Discovery Patterns.
• Experience with SOAP and REST-based API integrations.