General Manager - Spa JN

General Manager - Spa (Job )
Goodwin Recruiting

Join a nationally recognized spa brand with thriving local locations. We’re seeking a dynamic, personable, and service‑driven General Manager to lead a high‑performing team, deliver an exceptional guest experience, and drive membership and retail growth. If you’re an inspiring leader who thrives in a fast‑paced wellness environment, we want to meet you.

• 3+ years of management experience; spa, salon, fitness, or hospitality background preferred
• 3+ years of sales experience with proven results (membership and retail sales a plus)
• Goal‑oriented leader with strong coaching, motivation, and accountability skills
• Excellent communication skills (verbal, written, and client‑facing)
• Calm under pressure with strong organizational and multitasking abilities
• Strong problem‑solving and conflict‑resolution skills
• Tech‑savvy; knowledge of Zenoti or other booking/retail systems is a plus
• Ability to work evenings, weekends, and holidays

• Lead and develop Massage Therapists, Estheticians, Leads, and Sales Associates
• Deliver exceptional guest service and resolve customer service challenges
• Manage day‑to‑day spa operations, scheduling, inventory, and supply ordering
• Drive membership, retail, and gift card sales through team motivation and coaching
• Oversee staff recruiting, hiring, onboarding, training, and performance reviews
• Manage appointment book optimization to maximize revenue and therapist productivity
• Ensure spa cleanliness, organization, and brand‑standard compliance
• Maintain accurate data entry, employee documentation, and administrative reporting
• Support marketing efforts, including promotions, social media, and community outreach (4 events per year)

• Competitive salary + bonus potential ($60,000 – $75,000)
• Medical, dental, and vision insurance
• 401(k) with up to a 4% employer match
• Employee discounts on services and retail
• Flexible scheduling
• Annual team appreciation events and outings

Salary: $60,000 – $75,000

• Mid‑Senior level

• Full‑time

• Management

If you're a motivated leader who loves developing people and delivering unforgettable guest experiences, we’d love to hear from you. Apply today and help us continue raising the standard in spa excellence.

To Apply for this Job

Contact:
Aimee Krisfalusi