General Manager

Arctic Air has been keeping New Jersey families comfortable for decades with trusted HVAC service. Known for reliability and expert craftsmanship, Arctic Air is a leading name across the state. As a proud part of TurnPoint Services, Arctic Air offers employees the strength of a national network and the feel of a local team. Our people enjoy a culture of teamwork, continuous training, and opportunities to grow their careers nationwide.

Join Arctic Air — where steady careers meet long-term success.

General Manager )

• As General Manager, you will provide leadership, supervision, and oversight across all company operations. You will act as a key client interface, problem solver, and mentor to personnel, guiding both new and existing team members toward peak performance.
  
  - This role is responsible for overall company effectiveness and profitability, developing and executing strategic plans to optimize productivity, improve organizational processes, and implement innovative changes. You will cultivate a highly motivational work environment, ensure adherence to company standards for excellence and quality, and play a central role in shaping the future of the organization. This is an opportunity to lead a team of talented professionals toward exceptional results while driving business growth and operational excellence.

• Minimum of 5 years of successful management experience, ideally in multi-trade home services.
• Strong leadership and decision‑making skills; hands‑on experience in service, install, and sales performance management.
• Exceptional financial and budgeting acumen; comfortable with forecasting and profit‑driven decision‑making.
• Track record of recruiting, developing, and retaining top talent across multiple trades.
• Experience managing teams and revenue responsibility in line with business scale.
• Multi‑trade knowledge in HVAC, plumbing, electrical, or related home services.
• Superior communication, organization, and interpersonal skills with meticulous attention to detail.
• Proactive, people‑focused mindset aligned with a culture of accountability and excellence.

• Lead overall operations, ensuring effective coordination, supervision, and performance across all departments.
• Develop and execute strategic plans to optimize productivity, operational efficiency, and profitability.
• Oversee budgets, financial forecasting, and profit‑driven decision‑making.
• Drive sales performance and operational excellence across service and installation teams.
• Recruit, develop, and retain top talent while fostering a strong, people‑first culture.
• Implement innovative processes and changes to improve organizational effectiveness.
• Act as the primary client interface and problem solver, ensuring high‑quality service delivery.
• Maintain local brand identity while operating within a matrixed enterprise structure.
• Support and inspire a culture of accountability, growth, and operational excellence.

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company‑paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long‑term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose‑Driven Work: Every role — in the field, office, or…