Commercial Parts Pro Store
Listed on 2025-12-05
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Business
Operations Manager
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Responsible for profitable growth of the commercial business via customer retention and growth, partnering with the GM to manage team members, and bringing expert knowledge of automotive systems and parts. Full‑time position.
Primary Responsibilities- Maintain commercial customer relationships.
- Provide GAS2 selling experience to commercial customers.
- Achieve personal/store sales goals and service objectives.
- Provide day‑to‑day supervisory support for Team Members.
- Collaborate with GM on coaching and developmental needs for Team Members.
- Dispatch drivers ensuring delivery standards are achieved.
- Maintain commercial stocking programs.
- Build and maintain a network of second‑source suppliers.
- Maintain core bank and commercial returns.
- Maintain commercial credit accounts.
- Partner with GM to ensure proper driver coverage.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems and store equipment.
- Parts and automotive system knowledge.
- Operating POS and parts lookup systems.
- Ase P2 certified or ASE ready equivalent.
- Advanced solution, project and product quality recommendation ability.
- Advanced selling skills for commercial customers.
- Ability to multi‑task and remain organized.
Effective communication, listening and problem solving skills.
EssentialJob Skills Necessary for Success as a Commercial Parts Pro
- Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.).
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.
- Understand and execute instructions furnished in written, oral, or diagram form.
- Successfully complete the Parts Knowledge Assessment.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
- Use Microsoft software effectively (Word, Excel required).
- Strong organizational skills.
- Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization.
- Ability to work an assortment of days, evenings, and weekends as needed.
A minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability with past experience in fulfillment of customer transactions.
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
EducationHigh school diploma or general education degree (GED).
Certificates, Licenses, RegistrationsAse Certification Preferred, But Not Required.
Physical DemandsThe employee will predominantly be walking or standing. The employee must be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
WorkEnvironment
The work environment is usually inside, occasionally outside with exposure to various weather conditions. The employee may be exposed to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.
Compensation Range19.95 USD PER HOUR - 21.95 USD PER HOUR
Benefits InformationEEO StatementWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.
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