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Customer Service Rep Customer Success Mgr./ CSM Technical Support

Escalations & Resolution Specialist — Restore Trust

Job in Old Saybrook, Middlesex County, Connecticut, 06475, USA
Listing for: 4AllPromos
Full Time position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading promotional products company located in Connecticut seeks a Customer Resolution Specialist to ensure customer satisfaction through effective problem-solving and escalation management. You will handle direct customer interactions, monitor public reviews, and collaborate with various internal teams to streamline operations. Qualified candidates should have at least 4 years of experience in customer service and a proven ability to manage escalated situations effectively.

This role offers a competitive hourly rate of $.
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