Ambulatory Care Associate - Mon - Fri range

Ambulatory Care Associate - Mon - Fri - 7 AM - 5:30 PM (range)

Join to apply for the Ambulatory Care Associate - Mon - Fri - 7 AM - 5:30 PM (range) role at Smilow Cancer Hospital

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

• Patient Centered Care:
  The ACA provides care and services with information regarding individual values, preferences, needs, and respects the patient or designee as a full partner in providing coordinated, compassionate and culturally appropriate care.
  • Obtains specific components of individual and age‑appropriate care requirements from registered nurse and/or licensed provider
• Communication:
  The ACA interacts effectively with patients, families and all health care providers and employees, fostering mutual respect to enhance the patient experience and health outcomes.
  • Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities.
• Team
  
  Collaboration:
  
  The ACA functions effectively within nursing and interdisciplinary teams, demonstrating open communication, mutual respect, team learning and development.
  • Demonstrates self‑awareness, recognizes limitations and communicates concerns to appropriate team members
• Quality and Safety / Efficient delivery of Care:
  The ACA minimizes risk of harm to patients and providers through effective individual and team performance. Practices behaviors specific to High Reliability Organizations (HRO) i.e., CHAMP behavior.
  • Demonstrates effective use of equipment that support quality and safe patient care
• Informatics:
  The ACA uses information and technology to communicate information, mitigate error, and support team decision making.
  • Achieves and maintains competencies in clinical applications to support areas of responsibilities
• Professional Development/Clinical
  
  Competencies:
  
  The ACA demonstrates accountability for clinical competency in care delivery.
  • Demonstrates accountability and responsibility for own practice
• Clinical Responsibilities: ACA performs the following clinical functions as per scope of practice. Functions may vary and are identified by the clinical service area requirements.
  • As part of the Rooming Process: a. Appropriately identifies patient b. Identifies self to patient/family and explains the role of the UAP. c. Escorts patients to exam/procedure room. d. Prepares patients for visit using standardized rooming workflow/protocol. May include; vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, point of care testing, etc.
• Administrative Responsibilities: ACA performs the following clerical, administrative functions as per scope of practice and as identified by the clinical service requirements.
  • Sends/receives patient medical records and abstracts new patient records into EPIC.
• Environmental Support Functions: ACA performs the following environmental support functions as per scope of practice and as identified by the clinical service requirements.
  • Sets up instruments and equipment according to department protocol.

EEO/AA/Disability/Veteran

Education:

A minimum of a high school diploma or GED. Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training.

Preferred 12‑18 months experience prior work as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment. Should have clinical competency.

Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health.

Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team. Demonstrates flexibility in adjusting priorities and adjusting work plans based on the needs of the patient, the service/unit, and the patient care team. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees.

Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics.

163378

• Not Applicable

• Full-time

• Other

• Hospitals and Health Care

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