Office Manager

Location: Chadderton

We are seeking a highly organised and proactive Office Manager to oversee the day-to-day administrative operations within a busy manufacturing environment. This role requires someone who is "on it" at all times - able to prioritise effectively, manage multiple tasks, and ensure the office runs smoothly and efficiently.

The successful candidate will manage a small office team of approximately five staff members and act as a key link between administration, production, accounts, and senior management.

Key Responsibilities
Office & Administration Management
 
Oversee the smooth day-to-day running of the office within a fast-paced manufacturing setting
Implement and maintain efficient administrative systems and procedures
Monitor workflow to ensure all documentation, orders, and communications are processed accurately and on time
Maintain company records, contracts, and compliance documentation
Ensure effective document control for production paperwork, delivery notes, purchase orders, and invoicing  Team Management
 
Lead, supervise, and support a team of approximately 5 office staff
Delegate tasks effectively and monitor performance to ensure deadlines are met
Provide training, guidance, and ongoing support to team members
Conduct performance reviews and manage attendance and holidays
Foster a positive, productive, and accountable team environment  Production & Operations Support
 
Liaise closely with the production department to ensure accurate order processing and scheduling
Coordinate between sales, purchasing, warehouse, and manufacturing teams
Monitor order progress to ensure customer deadlines are achieved
Identify and resolve administrative or operational issues promptly  Customer & Supplier Coordination
 
Oversee customer service standards and ensure professional handling of enquiries and complaints
Support purchasing processes and supplier communications
Monitor stock administration and assist with procurement documentation  Financial & Reporting Duties
 
Oversee invoicing, purchase orders, and credit control processes
Support payroll preparation and HR documentation where required
Produce reports for senior management on KPIs, performance, and office efficiency
Monitor office budgets and control overhead expenditure  Compliance & Health & Safety
 
Ensure office compliance with company policies and industry regulations
Support health and safety administration within the office environment
Maintain confidentiality and data protection standards  Candidate Requirements
 
Proven experience in an Office Manager or senior administrative role (manufacturing experience desirable)
Strong leadership skills with experience managing a small team
Excellent organisational and time-management abilities
Confident communicator across all levels of the business
Strong IT skills (Microsoft Office, ERP/MRP systems advantageous)
Ability to work under pressure and prioritise effectively
High attention to detail and problem-solving capability   Salary: 35k-38k