Business Analyst

Location: Oldham (Hybrid – 37 hours per week)
Reporting to: Head of Project Management
Contract: Permanent
Salary: £43,200

First Choice Homes Oldham (FCHO) have an exciting opportunity for a Business Analyst to join our Project Management Office (PMO) and play a key role in shaping and delivering change across the organisation.

This is a full‑time, hybrid role where you’ll split your time between home and our friendly, collaborative office in the centre of Oldham.

Working closely with Project Managers and colleagues across FCHO, you’ll help ensure projects are aligned to our Corporate Plan, clearly defined, and deliver measurable value for customers and colleagues.

Please see a full job description at attached to the bottom of this page.

As a Business Analyst, you’ll provide analytical insight and clarity to projects, helping the organisation understand problems, define requirements and develop effective solutions. You’ll work across multiple projects, supporting strong decision‑making, robust governance and consistent delivery standards.

You’ll also contribute to the ongoing development of FCHO’s Project Delivery Framework, sharing knowledge and best practice across the PMO.

Support the validation of business cases and identification of project benefits.

Lead scoping activities to support effective project initiation.

Identify and engage key stakeholders through structured stakeholder analysis.

Carry out process mapping, gap analysis and root cause analysis to support project delivery.

Facilitate workshops and interviews to capture and document business requirements and user stories.

Translate business needs into clear, structured specifications for project teams, ICT and suppliers.

Assess data and system impacts, working with business, BI and ICT teams to align requirements.

Identify and support the management of project risks and change requests.

Support testing activities to ensure solutions meet agreed requirements.

Contribute to the development and continuous improvement of BA standards, tools and best practice within the PMO.

You’ll be an analytical, curious and collaborative Business Analyst who enjoys working at pace and helping organisations turn insight into action. You’ll be comfortable engaging with a wide range of stakeholders and confident communicating complex information clearly.

Proven experience in business analysis, including process mapping and requirements gathering.

Strong analytical skills, with the ability to understand problems using data and evidence.

A good understanding of project methodologies and how business analysis supports project delivery.

Experience working with ICT and technical teams to develop and implement specifications.

Excellent communication skills, with the ability to translate between business and technical audiences.

Clear and persuasive written skills to produce high‑quality documentation.

A customer‑focused mindset and collaborative approach.

The ability to work across multiple projects and operational areas.

Experience Working in Housing is desirable though not essential.

First Choice Homes Oldham (FCHO) is a housing association providing safe, affordable, and high‑quality homes across Oldham and the surrounding areas. We own and manage over 11,500 properties and have the highest regulatory (G1/V1) Governance rating. Every day, we’re proud to make a real difference in our communities.

Our work is guided by our Big Plan, focused on providing homes we’re proud of, supporting people to thrive, and creating a great place to work. We care deeply about our customers, our colleagues, and our communities and we’re committed to delivering services we can be proud of while improving the lives of people across Oldham.

We need great people to work with us - it’s an exciting time to join as we work towards out big ambitions, supporting the growth and prosperity of our local region.

We offer a fantastic range of benefits designed to support your wellbeing, work‑life balance and career development:

A salary of £43,200 per annum

A 37‑hour working week with hybrid working options

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