Sales & Operations Administrator

Are you highly organised, customer-focused, and looking for a varied role where you can make a real impact? We are a leading manufacturer and supplier of high-quality Roller Shutter Doors for commercial and specialist vehicles applications across the UK. We are looking for a motivated Sales & Operations Administrator to join our team. This is an exciting opportunity to become a key part of the business, supporting both our sales and operational functions to ensure an excellent customer experience from enquiry through to delivery.

• Managing customer enquiries via phone and email.
• Preparing quotations and processing customer orders.
• Coordinating with manufacturing and installation teams.
• Monitoring orders and keeping customers informed of progress.
• Supporting stock control, purchasing, and supplier communication.
• Maintaining accurate records and business systems.
• Providing administrative support across the sales and operations teams.

• Previous experience in sales administration, customer service, or operations support.
• Excellent organisational and communication skills.
• Strong attention to detail and problem-solving abilities.
• Confident using Microsoft Office applications.
• Ability to prioritise workload in a busy environment.

Experience with in manufacturing, engineering, construction, or industrial sectors would be advantageous but is not essential.

• Competitive salary.
• Company pension scheme.
• Training and development opportunities.
• Supportive and friendly working environment.
• Career progression opportunities within a growing business.

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.