Customer Experience Talent Community

Join to apply for the Customer Experience Talent Community role at Mölnlycke Health Care
.

Join Our Customer Experience Talent Community – UK

Shape the future of healthcare through seamless customer experiences.

At Mölnlycke, we’re on a mission to create and deliver a seamless customer experience that adds real business value through integrated, best-in-class service. If you're passionate about transforming customer interactions and want to be part of a purpose-driven organization, we invite you to join our Customer Experience Talent Community for the UK.

We are always on the lookout for passionate and talented individuals eager to make a difference. While we may not have an immediate opening that matches your expertise, by registering with us, we’ll be able to connect with you when relevant career opportunities arise. We also encourage you to subscribe to our career newsletter to stay up to date on new job openings.

• Help us deliver on our GCX strategy by contributing to operational excellence, process innovation, and long-term transformation.
• Mölnlycke invests in developing capabilities and fostering collaboration across global and local teams.
• Support healthcare professionals and patients by ensuring smooth, responsive, and digitally enabled customer journeys.

Our business is organised into four areas:
Wound Care, Operating Room Solutions, Gloves, and Antiseptics
. Customer centricity, sustainability, and digitalisation are at the heart of everything we do.

• Customer Care & Support
• Order Management & Fulfilment
• Complaint Handling & Resolution
• Customer Experience Strategy & Transformation
• Digital Customer Engagement & CRM
• Service Operations & Process Improvement

• A proactive and service-oriented mindset
• Strong communication and interpersonal skills
• Digital fluency and adaptability
• Passion for operational excellence and transformation
• Ability to collaborate across global and local teams

Our customer care teams adopt a hybrid working pattern from our local offices in Milton Keynes and Oldham.

At Mölnlycke, diversity is not just a vision – it’s our strength. We are committed to fostering an inclusive workplace that values and celebrates the power of diversity, fueling innovation, creativity, and problem‑solving. Join a team where authenticity is embraced and every employee experiences a true sense of belonging.

We’ll give you the challenges, training, and support to advance your career.

Mölnlycke is a world‑leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical, and economic outcomes. We employ around 8,700 people globally, with our headquarters in Gothenburg, Sweden, and operations in more than 100 countries.