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Hybrid Complaints & Resolution Officer
Job in
Oldham, Greater Manchester, OL1, England, UK
Listed on 2026-07-26
Listing for:
The Guinness Partnership
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
The Guinness Partnership in Oldham is seeking two Complaints & Resolution Officers on 12-month fixed term contracts. This hybrid role requires 3 days in the Oldham office and 2 days at home, working with colleagues, leaders, and external partners to resolve issues with empathy and professionalism.
Ideal candidates will have complaints handling experience, strong communication and problem-solving skills, and a commitment to safeguarding and resident satisfaction.
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