Customer Service Advisor

As a Customer Service Advisor, you'll be the first point of contact for customer queries, ensuring their needs are met efficiently and professionally. Based in Oldham, you'll play a key role in helping delivering excellent service to our client customer base.

A manufacturing organisation based in Oldham.

• Responding to customer enquiries via phone & email.
• Providing accurate information and resolving customer issues promptly.
• Logging and updating customer details in the system.
• Escalating more complex issues to the relevant team or department.
• Assisting with general administrative tasks related to customer service.

A successful Customer Service Advisor should have:

• Strong communication skills, both written and verbal.
• A customer-focused attitude with a problem-solving mindset.
• Experience in handling customer queries.
• Good organisational skills and attention to detail.
• Basic proficiency in using computer systems and databases.
• Can commit to a temp to perm opportunity.

Please note that we are only able to consider applications from candidates who are immediately available and able to commence employment without serving a notice period.

• Competitive hourly rate & weekly pay.
• Hybrid working once training is completed (3 days in office, 2 days at home).
• Free on-site parking.
• Temp to perm opportunity.