Parcel Delivery Support Specialist; POD & Disputes
Listed on 2026-10-27
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
DPDgroup in the United Kingdom is seeking a Customer Service Advisor to assist customers with parcel collection or delivery. You will work closely with Drivers, Shift Managers and Operations Managers to identify issues, proactively problem solve and take ownership for resolving these issues.
You will focus on answering queries about delivery status and POD, and carrying out investigations for missing parcels and disputes, maintaining professionalism and accuracy in all interactions.
We invite applications for the Parcel Delivery Support Specialist (POD & Disputes) position located in Chadderton, England, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Parcel Delivery Support Specialist (POD & Disputes) role in the description above.
We appreciate your interest in this position.
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