Customer Experience Lead Car
Listed on 2026-11-02
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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Swansway Group in Oldham (Volkswagen) seeks a Customer Experience Executive to act as the voice of the customer and translate feedback into positive action. You will manage feedback, queries, and complaints across multiple touchpoints and support management with timely resolutions.
The role involves tracking experience results, analysing trends, and collaborating with Sales and Aftersales to ensure an outstanding customer journey for our customers at Oldham Volkswagen.
Are you ready to take on the Customer Experience Lead — Flexible Hours & Car Benefit role at Swansway Group?
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Oldham, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
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