Credit Controller

Credit Controller / £33,000 + 10% Annual Bonus / Oldham / Hybrid Working / Permanent Role / Financial Services

• Competitive Salary of £33,000

• Annual Performance Bonus of up to 10%

• Hybrid Working

• 25 Days Holiday + Bank Holidays

• Additional Birthday Leave

• Company Pension Scheme

• Free On-Site Parking

• Modern Offices with Excellent Local Transport Links

• Regular Social Events and Team Events

• Genuine Career Development Opportunities

NC Associates are recruiting an experienced Credit Controller on behalf of a successful and growing business based in Oldham
. This is an excellent opportunity to join a well-established organisation that offers a supportive working environment, excellent benefits and genuine long-term career prospects.

Reporting to the Credit Control manager, you will be responsible for managing a portfolio of customer accounts, ensuring outstanding debt is collected efficiently while maintaining strong customer relationships. This role is ideally suited to a commercially minded Credit Controller who enjoys working in a fast-paced environment and thrives on delivering results.

• Managing a portfolio of customer accounts and ensuring payments are collected within agreed timescales

• Proactively contacting customers by telephone, email and written correspondence to recover outstanding balances

• Negotiating payment arrangements and monitoring adherence to agreed repayment plans

• Investigating overdue accounts and resolving invoice or payment queries

• Monitoring customer payment trends and identifying potential credit risks

• Managing legal recovery processes, including Money Claims Online (MCOL), where required

• Maintaining accurate records of customer communications and payment activity

• Producing aged debt reports and providing regular updates on collection performance

• Working closely with internal departments to resolve customer issues and minimise overdue debt

• Identifying opportunities to improve credit control processes and efficiencies

• Providing support to the wider finance team as required

To be successful in your application, you must have the following:

• A minimum of three years' experience within a Credit Control or Collections position

• Previous experience working within a financial services, commercial finance or similar environment

• Experience managing a high-volume customer ledger

• Excellent negotiation and communication skills

• Strong organisational skills with the ability to prioritise workload effectively

• High level of accuracy and attention to detail

• Good analytical and problem-solving skills

• Proficiency in Microsoft Office, particularly Excel

• A proactive and customer-focused approach

This is an excellent opportunity to join a growing organisation that values its employees and offers a supportive working environment, excellent benefits and genuine opportunities for career development. You'll become part of an established finance team where you'll have the autonomy to manage your own workload while making a real impact on the business.