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Complaints & Service Improvement Officer
Job in
Oldham, Greater Manchester, OL1, England, UK
Listed on 2026-08-17
Listing for:
Allscreens Nationwide Ltd
Full Time
position Listed on 2026-08-17
Job specializations:
-
Government
Government Administration
Job Description & How to Apply Below
Oldham Council is seeking a Complaints Officer to investigate concerns, coordinate responses and ensure fair handling in line with policies and legislation. You will manage a varied caseload, communicate clearly, and work with a small, high-performing team to deliver excellent customer experience.
The role requires attention to detail, resilience, and the ability to meet deadlines while upholding confidentiality and safeguarding requirements.
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