Licensing Officer

Public Protection (Licensing)

Contract:
Permanent

Salary: £35,570 to £39,481 per annum (Grade
6)

Hours: 36.66 per week

Location:
Sir Robert Peacock House, Vulcan Street, Oldham, OL1 4LA

Closing Date:
Sunday 8th November 2026

Interview Dates: TBC

Are you passionate about protecting the public, supporting local businesses and ensuring compliance with licensing legislation?

We are looking for a motivated and customer-focused Licensing Officer to join Oldham Council's Licensing Team. This is an exciting opportunity to work within a busy regulatory service that plays a key role in safeguarding residents and supporting licensed businesses across the borough.

As a Licensing Officer, you will undertake a varied workload involving inspections, investigations, enforcement activity and the provision of advice to residents, businesses and licence holders. You will work across a range of licensing functions, including taxi and private hire licensing, premises licensing and other regulated activities, helping to ensure compliance with relevant legislation and Council policies.

The role requires strong communication and problem-solving skills, as you will regularly engage with members of the public, business owners, elected members and partner agencies. You will investigate complaints, gather and assess evidence, prepare reports and support legal proceedings where necessary. You will also contribute to service improvements and work collaboratively with partners to address local issues and improve outcomes for communities.

We are looking for someone who is committed to delivering high-quality customer service, can work effectively in challenging situations and has the ability to make sound decisions based on evidence and legislation. In return, we offer a supportive team environment, opportunities for professional development and the chance to make a meaningful contribution to the safety and wellbeing of Oldham's communities.

If you are proactive, resilient and committed to high standards of public service, we would welcome your application.

• Carry out inspections of licensed vehicles, premises and commercial activities to ensure compliance with legislation, licence conditions and Council policies.
• Investigate complaints, service requests and suspected criminal or civil infringements, gathering and assessing evidence as required.
• Provide advice, guidance and assistance to residents, licence holders and businesses on licensing matters.
• Prepare reports, representations and case files to support enforcement action, reviews and legal proceedings.
• Work collaboratively with partners and local communities to support neighbourhood problem-solving and regulatory compliance.

• Experience of working in or with a licensing service and an understanding of the role of licensing authorities in regulation.
• Ability to analyse information, manage competing priorities and respond effectively to challenging or confrontational situations.
• Ability to communicate clearly with customers, stakeholders and members of the public, providing advice in accurate spoken English.

If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we…