Mental Health Complex Case Worker

Adult Social Care

Mental Health

Mental Health Complex Case Worker

: 001323

Contract: Permanent

Salary: £42,839 - £47,181 per annum (Grade
8)

Hours: 36.66 per week

Hiring Manager: Bronwen Maxwell ((B)

Based: Oldham Council Adult Mental Health Team, Block 4, Southlink Business Park, Hamilton Street, Oldham, OL4 1DE

Closing Date: Tuesday 10th March 2026

Interview Dates: TBC.

Role Overview:

We’re delighted to share a fantastic opportunity to become part of Oldham Council’s Adult Mental Health Team. Following new partnership arrangements with our health colleagues, we are entering an exciting new chapter focused on delivering high quality, person-centred support across our community. You will be joining a local authority that has been recently rated as ‘Good’ by CQC in February 2026 and was praised by the inspectors for its strong leadership, positive culture and person-centred approach.

We’re looking for an experienced, enthusiastic, and motivated social worker to join our team to undertake the role of complex case worker. You would be joining a team which includes a Social Care Lead, Senior Practitioners, Social Workers, Community Support Workers, and Administrators all working collaboratively to make a real difference in people’s lives.

If you have a positive, cando approach and are passionate about supporting others and thrive in a dynamic, forward thinking environment, we’d love to hear from you.

To find out more about this opportunity please contact Bronwen Maxwell Tel: or email b

Key Responsibilities:

• To undertake the assessment of support needs for complex Service Users, Carers and Families, where their circumstances may be difficult and unstable.
• To prepare, attend and participate in meetings and decision‑making forums, for example, Court appearances, Reviews, Panels, Case Conferences or team meetings.
• To be proactive with respect to complex Safeguarding issues and following relevant policies and procedures if abuse is suspected.

Key Requirements:

• A Social Work degree or an equivalent recognised Social Work Qualification, e.g. DipSW
• Experience of working in multi‑disciplinary teams to deliver social work services
• Experience of analysing and collating information, and writing reports appropriate to formal settings

About Us:

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan:
Ready for the Future and our Oldham Plan for further information.

Our Values and Behaviours:

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘
Proud, Ambitious, and Together
’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

• Work with a resident focus
• Support local leaders
• Committed to the borough
• Delivery high performance
• Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

Our Benefits Package:

At Oldham Council we offer a great benefits package for our employees, which includes the following:

• 25 days annual leave which increases after 5 and 10‑years’ service
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel,…