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Hybrid IT Service Desk Analyst — Customer-Driven

Job in Oldham, Greater Manchester, OL1, England, UK
Listing for: The Guinness Partnership
Full Time position
Listed on 2026-02-13
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid IT Service Desk Analyst — Customer-Driven Support
A housing and support organization in Oldham is seeking a Service Desk Analyst to deliver technical support for IT incidents. This permanent, full-time role offers a hybrid working model and emphasizes excellent customer service skills. The successful candidate will efficiently resolve issues, manage multiple job queues, and maintain supplier relationships. Essential qualifications include GCSE-level education, while ITIL or Microsoft certifications are desirable.
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