Claims Handler - Third Party Motor; Tppd Job Oldham area,Royton England UK,Insurance

Claims Handler - Third Party Motor (TPPD) Red Dot Search
• Bolton, UK

Third Party Motor Claims Handler (TPPD) | Bolton | £24,479 – £30,000

Location: Bolton, BL7 (on site)
Type: Permanent — full-time
Hours: 35 hours per week — Monday to Friday, 9am–5pm. Flexible working patterns available.
Salary: £24,479 – £30,000 dependent on experience

Signed off 25 August 2026. Recruiting due to internal promotions and expansion

Key Responsibilities

Handle third-party vehicle and property damage claims: manage all aspects including investigation, negotiation, and resolution.
Investigate liability: work with other departments and conduct own investigations to determine fault and liability.
Manage complex files: more advanced cases including high-value claims and those with liability disputes.
Work with credit hire claims: assess and manage credit hire aspects including validation, negotiation, and challenge of excessive hire charges.
Liaise with external parties: solicitors, insurers and accident management companies.
Identify fraud: recognise and upscale potentially fraudulent activity for further review.
Prioritise workload and team duties: organise own caseload while supporting wider team responsibilities.
Provide excellent service: consistently high standard with all parties to the claim.

Candidate Profile

Minimum 2 years' motor claims experience required to be considered for the upper end of the salary range.
Third party or credit hire experience strongly preferred.
Excellent customer service and computer skills — confident across multiple systems.
Active listening and relationship building.
High attention to detail and sound judgement on liability.
Holds or willing to work towards the CII Certificate — fully funded and supported.
GCSEs (or equivalent) at Grade C/4 or above in English and Maths.

Package

35-hour week, Monday to Friday, 9am–5pm — flexible working patterns available.
Full-time or part-time considered.
Support with industry‑relevant qualifications (CII).
Increased holiday allowance with length of service; holiday sell scheme.
Birthday day off plus half-day for seasonal shopping.
Contributory pension scheme; cycle to work scheme.
Free on-site parking; casual dress; free branded clothing.
Discounted sports and social activities; cash bonus for going above and beyond.
Trained mental health and first-aid staff on site.