Senior Business Change Manager

We have an exciting opportunity for a Senior Business Change Manager to join the Guinness Team. This permanent, full‑time role is based in our Oldham office and involves a hybrid working style.

The overall purpose of the role is to lead the Business Readiness practice, shaping, scoping, planning and driving the delivery of the business change adoption strategies for the Technology Plan. You will ensure that programmes and projects effectively prepare the business for the associated people, process and technology changes required to achieve the business benefits targeted.

• Define the Change Management Plan to monitor benefit realisation from investment in new technology, working with stakeholders at different levels across the business and reporting into governance forums.
• Engage key stakeholders across the business to maintain support for the business readiness approach.
• Design and implement training and adoption strategies, ensuring efficient and effective methods.
• Develop transition plans to define how new ways of working will transition to business as usual.
• Lead engagement with key stakeholders to shape and deliver an ongoing programme of targeted communications that create and sustain a high level of positive engagement.
• Maintain and continuously improve the Business Readiness practice.

• Proven track record of leading business readiness and user adoption in major transformation programmes, including cloud transformations.
• Proven experience in designing and delivering training solutions across large user populations.
• Excellent knowledge and experience of best practice change management standards and tools covering readiness, planning and measurement.
• Experience of establishing a change management capability with proven results of successful adoption of process and technology change.
• Excellent oral, written, presentation and communication skills.
• Excellent team and people management skills.
• Able to lead, engage and influence at all levels.
• Demonstrates the Guinness Behaviours and Leadership and Management Standard.
• Experience of cloud adoption projects and programmes.
• Experience of core Housing business processes and operations.
• Proficient in the use of change delivery and collaboration tools.

• Recognised Project Management Qualification.
• Recognised Change Management Qualification.

We offer a competitive salary based on experience. Talk with your recruiter to learn more.