Quality Assurance Coordinator

Role overview

We are looking for a highly organised and motivated Quality Assurance Coordinator to support the delivery of Children’s Social Care’s Quality Assurance Framework.

This is an exciting opportunity to play a key role in strengthening the way we capture, coordinate and share learning from practice reviews, audits, feedback and performance activity. The post will support improved communication, better use of data, and the tracking of learning and improvement across Children’s Social Care and the Oldham Safeguarding Children Partnership.

The successful candidate will work closely with managers, practitioners and partners to help ensure that quality assurance activity is well coordinated, meaningful and focused on improving outcomes for children, young people and families.

The postholder will:

• Coordinate quality assurance activity, including practice reviews, thematic audits, feedback mechanisms and learning actions.
• Collate, organise and present information and data to support service improvement, management oversight and inspection readiness.
• Support effective communication of learning, key messages and development opportunities across the workforce.
• Help improve the quality and consistency of information recorded on systems such as Mosaic.
• Track and evidence the impact of learning, feedback and service improvement activity across Children’s Social Care.
• Build effective and constructive relationships with colleagues, managers and partner agencies to promote challenge, reflection, learning and continuous improvement.

We are looking for someone who has:

• Strong organisational and coordination skills, with the ability to manage information, actions and deadlines effectively.
• Experience of working with data, reports or performance information to support service improvement.
• Excellent communication skills, with the ability to work with a range of colleagues, managers and partners.

This post does not require a Disclosure and Barring Service check and does not require registration with Social Work England or another professional body.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan:
Ready for the Future and our Oldham Plan for further information

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

• Work with a resident focus
• Support local leaders
• Committed to the borough
• Delivery high performance
• Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

At Oldham Council we offer a great benefits package for our employees, which includes the following:

• 25 days annual leave which increases after 5 and 10-years’ service
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for…