Mental Health Complex Case Worker

Responsibilities

• Assess the support needs for complex Service Users, Carers and Families, where their circumstances may be difficult and unstable.
• Prepare, attend and participate in meetings and decision‑making forums, such as Court appearances, Reviews, Panels, Case Conferences or team meetings.
• Be proactive with respect to complex Safeguarding issues and follow relevant policies and procedures if abuse is suspected.

We're looking for an experienced, enthusiastic, and motivated social worker to join our team to undertake the role of complex case worker. You would be joining a team which includes a Social Care Lead, Senior Practitioners, Social Workers, Community Support Workers, and Administrators all working collaboratively to make a real difference in people's lives.

If you have a positive, can‑do approach and are passionate about supporting others and thrive in a dynamic, forward‑thinking environment, we'd love to hear from you.

• A Social Work degree or an equivalent recognised Social Work Qualification, e.g. DipSW.
• Experience of working in multi‑disciplinary teams to deliver social work services.
• Experience of analysing and collating information, and writing reports appropriate to formal settings.
• Experience of living or working abroad for 3 months or more in the last 5 years or 12 months or more in the last 10 years whilst aged 18 or over. For details on obtaining Certificates of Good Character, see

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

• Work with a resident focus
• Support local leaders
• Committed to the borough
• Delivery of high performance
• Take ownership and drive change

• 25 days annual leave which increases after 5 and 10 years' service.
• The option to purchase additional annual leave.
• An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
• Discounted gym membership with Oldham Active.
• Staff discount scheme for shopping, entertainment, eating‑out, eating‑in, travel, motoring and more.
• Salary sacrifice scheme for home and electronics and Cycle to Work.
• Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
• Staff recognition and celebration events.
• Peer support groups.

We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.