Family Engagement Officer

Children and Young People

Family Help

Family Help Engagement Officer

: 001733

Contract: Fixed term 12 months

Salary: £32578 - £35570 per annum (Grade
5)

Hours: 36.66 per week

Based: District offices across the borough and in the Multi-Agency Safeguarding Hub (Spindles Office)

Closing date: Friday 16th October 2026

Interview Dates: TBC

Working within a District Family Help Team, you will support the delivery of an effective multi-agency Family Help offer through providing expert advice, assistance and training to a wide range of partners. The post helps to ensure that children and families access the right support at the earliest opportunity.

• To provide advice and support to universal service key partners to enable them to deliver the multi-agency Family Help offer. This includes delivering training on Family Help Assessments, providing advice and support on the Team Around the Family offer available for children and families and role modelling good practice.
• To organise and facilitate multi-agency Family Help conversations in the district, including working with partners to identify families who would benefit from multi-agency Family Help support.
• To develop and maintain detailed knowledge of the services and local resources in the District, in order to help children and families access these to become more embedded in their communities and become less reliant on services.
• To develop and maintain strong working relationships with professionals in a wide range of services delivering services and support to children and families.

To succeed in this role, you will need as a minimum:

• Experience of using assessment tools to identify the needs of families which will inform bespoke plans and appropriate interventions
• Experience of delivering training, support or advice to other professionals
• Experience of working effectively in partnership with professionals from different disciplines, such as schools, health services and the voluntary sector
• Experience of working in a team, supporting each other to achieve team objectives and sharing learning opportunities

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan:
Ready for the Future and our Oldham Plan for further information.

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘
Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

• Work with a resident focus
• Support local leaders
• Committed to the borough
• Delivery high performance
• Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page