Complex Needs Navigator
Listed on 2026-10-11
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Social Work
Community Health, Human Services/ Social Work, Community Support Services, Family Advocacy & Support Services
Morgan Hunt is working with a homeless prevention charity based in Greater Manchester, dedicated to providing shelter and support to vulnerable individuals in the community. The Complex Needs Navigator will play a crucial role in managing a caseload of individuals facing challenges such as rough sleeping and addiction, ensuring they receive the tailored support necessary for their well being and stability.
Therole
- Manage a caseload of up to 25 individuals, serving as their primary key worker to provide tailored support across Oldham.
- Establish and maintain trusting, trauma-informed relationships with individuals facing complex challenges.
- Facilitate access to essential services, including housing, healthcare, and social care.
- Assist with homelessness assessments and develop Personal Housing Plans.
- Create practical move-on plans, addressing barriers to securing safe housing.
- Conduct strengths-based needs and risk assessments and coordinate multi-agency support plans.
- Advocate for clients, addressing service barriers and enhancing local service pathways.
- Work flexibly across various services and locations to ensure accessible support.
- Proven experience working with individuals facing complex needs such as homelessness, addiction and mental health.
- Ability to develop and implement person-centered support plans.
- Experience in conducting needs and risk assessments.
- Familiarity with safeguarding practices and procedures.
- Strong background in client advocacy and navigating service systems with the confidence to professionally challenge when required.
- Experience with multidisciplinary teams and partner agencies.
- Knowledge of local housing and social care services.
- NVQ Level 3 in Health & Social Care (or similar) or demonstrable experience across the Social Care sector.
As this is a community based role, candidates will required access to a car for work alongside business insurance and an Enhanced Adult DBS.
Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
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