Move Support Officer

: 001815

Contract: 12-month fixed term

Salary: £35,570 - £39,481 per annum (Grade
6)

Hours: 36.66 per week

Location: Office based at Spindles Shopping Centre, West Street, Oldham

Closing Date: Tuesday 17 November 2026

Interview Date: TBC

This role will deliver high quality, customer focused advice and support to people in Oldham who find themselves rough sleeping or at risk of rough sleeping. This will include providing advice, support and assistance to customers who are rough sleeping or at risk of rough sleeping by managing expectations surrounding their move on options, and identifying any support needs to help them sustain future accommodation utilising a full range of housing options including supported, social and private rented sector accommodation

The successful postholder will work collaboratively with agencies externally and internally while advocating and negotiating on behalf of vulnerable customers, some with multiple and complex needs, to access appropriate services and engage in long-term housing options.

• To complete and action move on plans that support and deliver the aims of the customers Personal Housing Plans (PHPs) as legally required within the Homelessness Reduction Act 2017. Your work will involve working with Housing Pathway Advisors and other agencies to encourage and enable customers to recognise, accept and successfully develop skills for independent living
• Advocate on behalf of customers, with their informed consent, with external agencies (including with agencies and organisations dealing with financial matters) and at relevant meetings. This includes arranging meetings of relevant colleagues from partner agencies where this is appropriate and participating in multi‑agency meetings
• To make referrals to engage relevant and specialist intervention on behalf of customers to support them with specific problems e.g. substance misuse, mental health, debt management, benefits and council tax.

• Sufficient literacy and numeracy to undertake the tasks and duties of the role
• Experience of providing advocacy on behalf of clients to other agencies
• Relevant experience of working with homeless people with multiple and complex needs providing them with advice, assistance and support.

If you have completed the GM Elevate (Leadership Development) Programme please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application.

Unfortunately, at this time we are not able to offer sponsorship.

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

We’re looking for candidates who will support us to achieve our ambitions and we encourage you to download our Corporate Plan:
Ready for the Future and our Oldham Plan for further information.

By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘
Proud, Ambitious, and Together’, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the…