Freight Coordinator

Full job description

Freight Operator

Location:

Oldham

Salary: £30,000 - £37,000 DOE + Benefits

About the Role

Due to continued growth, we are looking to recruit an experienced Freight Operator to join a busy operations team in Oldham.

This is an excellent opportunity for a logistics professional with experience across road, sea and air freight who enjoys managing shipments from booking through to final delivery while delivering exceptional customer service.

Working within a fast-paced environment, you will liaise with customers, carriers, overseas agents and suppliers to ensure shipments are moved efficiently, compliantly and cost-effectively.

Key Responsibilities

* Coordinate and manage UK and international freight movements via road, sea and air.

* Arrange bookings with hauliers, shipping lines, airlines and courier partners.

* Monitor shipments from collection through to final delivery.

* Prepare and process import and export documentation.

* Liaise with customers regarding shipment updates, delays and queries.

* Obtain and negotiate freight rates with carriers and suppliers.

* Work closely with overseas agents and customs partners.

* Ensure compliance with customs regulations and international shipping requirements.

* Handle shipment tracking, problem-solving and issue resolution.

* Maintain accurate records within freight management systems.

* Support customers with freight quotations and transport solutions.

* Deliver a high level of customer service and account management.

Skills & Experience Required

* Previous experience within freight forwarding, logistics or transport operations.

* Strong knowledge of road, sea and air freight processes.

* Understanding of import/export procedures and customs documentation.

* Experience dealing with international shipments.

* Excellent organisational and time management skills.

* Strong communication and relationship-building abilities.

* Ability to work under pressure and manage multiple shipments simultaneously.

* Commercial awareness and a customer-focused approach.

* Good IT skills including Microsoft Office and freight management systems.

What’s on Offer?

* Competitive salary based on experience.

* Career progression opportunities within a growing business.

* Supportive and collaborative team environment.

* Ongoing training and development.

* Pension scheme and additional company benefits.

If you have a background in freight forwarding and are looking to join a dynamic and growing logistics business, we’d love to hear from you