Laboratory Technical Assistant II - PRN

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We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid‑South.

The Lab Technical Assistant II is responsible for providing assistance to professional and managerial staff by coordinating daily work, managing the lab specimens and paper work required for testing as well as contributing to various quality and financial reports. The Lab Technical Assistant is also responsible for performing preparatory portions of laboratory tests within scope of practice under Tennessee Medical Laboratory Act.

Performs a variety of tasks in the assigned Laboratory areas, such as Chemistry, Histology, Hematology, Blood Bank, or Microbiology. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

The Lab Technical Assistant II is responsible for providing assistance to professional and managerial staff by coordinating daily work, managing the lab specimens and paper work required for testing as well as contributing to various quality and financial reports. The Lab Technical Assistant is also responsible for performing preparatory portions of laboratory tests within scope of practice under Tennessee Medical Laboratory Act.

Performs a variety of tasks in the assigned Laboratory areas, such as Chemistry, Histology, Hematology, Blood Bank, or Microbiology. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

• Performs pre analytical and post analytical portions of laboratory tests within scope of practice under Tennessee Medical Laboratory Act.
• Coordinates daily work to maximize efficiency and facilitate excellent patient care.
• Manages daily, weekly and monthly records and statistics to assist with quality and financial reports.
• Researches discrepancies and failures resulting in dissatisfied providers and/or patients/families. Communicates information effectively with co-workers, caregivers and patients/family as needed.
• Demonstrates initiative in identifying opportunities for self-development. Assists in the professional development of others through guidance and teaching.
• Follows established procedures for laboratory quality assurance, ensures compliance with regulatory requirements, quality standards, safety, competency, and policies and procedures.
• Performs other job functions as assigned or requested.

• High School Diploma or Equivalent
• Technical Degree or Diploma Phlebotomy

• Bachelor's degree
• 3-5 years Laboratory

• Strong knowledge of specimen requirements and medical terminology.
• Knowledge related to standard laboratory methods, practices, procedures, policies, regulations, and laboratory materials and equipment.
• Knowledge in laboratory quality assurance procedures.
• Knowledge of basic barcode label equipment, basic printers and copiers.
• Knowledge of Microsoft Word and Excel.
• Ability to think through complex processes, determine next steps and investigate any process failures. Recommends process changes to improve workflow and departmental efficiencies.
• Ability to learn various computer modules and applications and to teach others (such as Cerner Pathnet and Carenet); ability to research patient information as needed in various computer applications.
• Ability to organize and carry out large projects to conclusion.
• Ability to work under pressure to complete projects within time limits. Ability to organize multiple tasks and projects and maintain control of own and others' workflow.
• Ability to lead others through processes and training steps.
• Ability to effectively communicate verbally with Associates, physicians and other outside professionals.