Parts Coordinator

A leading industrial services organization is seeking a dedicated and detail-oriented Parts Coordinator to support the efficient management of parts and materials operations at an onsite distribution facility. The Parts Coordinator plays a pivotal role in ensuring accurate order processing, responsive customer support, and timely delivery of materials to both internal teams and external clients. This position is ideal for candidates who excel in fast-paced, high-volume environments and possess exceptional organizational and communication abilities.

As a Parts Coordinator, you will contribute significantly to the organization’s mission of providing reliable and responsive service, making you a valuable member of the team.

Working as a Parts Coordinator offers a dynamic and rewarding experience, especially for those who are passionate about logistics, supply chain management, and customer service. Your responsibilities will span across a variety of tasks, each requiring attention to detail, analytical thinking, and the ability to balance multiple priorities efficiently. The Parts Coordinator position is a full-time opportunity and is located in northern Mississippi, where you can enjoy the benefits of being part of a thriving industrial community.

As a Parts Coordinator, your daily activities will focus on the accurate review, analysis, and processing of parts requests, purchase orders, and returned goods documentation in accordance with established organizational standards. Your role will also involve providing timely and accurate service to customers and internal stakeholders, preparing customer quotes, investigating and resolving discrepancies, and supporting special projects. With a high volume of inbound calls and a range of technical inquiries, your expertise and proactive approach will be essential in maintaining operational excellence.

Success in the Parts Coordinator role relies on a combination of customer service experience, technical proficiency, and a strong understanding of supply chain operations. The ability to interpret technical drawings, manage large volumes of information, and communicate effectively with diverse audiences is key. If you have a background in technical service, manufacturing, or industrial products, your expertise will be highly valued.

The organization places a strong emphasis on professional development and provides opportunities for growth within the company, making this an excellent position for candidates seeking to advance their careers in industrial services and logistics.

• Essential role in managing parts and materials operations within an industrial services distribution facility
• Focus on efficient order processing, customer support, and timely delivery of materials
• Operates in a dynamic, high-volume environment requiring strong organizational skills
• Integral to maintaining accurate records and providing responsive service to stakeholders

• Review, analyze, process, and document parts requests with accuracy and efficiency
• Handle purchase orders from both customers and internal teams
• Research and resolve parts inquiries, including obsolete, inactive, or externally sourced items
• Prepare and process returned goods documentation, such as credits and debits
• Deliver accurate and timely service to internal and external customers
• Prepare and send customer quotes promptly
• Investigate and resolve order discrepancies
• Respond to customer inquiries via phone and email, maintaining professionalism
• Manage a high volume of inbound calls while ensuring accuracy in all assigned tasks
• Support special projects and perform additional duties as assigned

• Competitive salary commensurate with…