Sr Mgr, General Manager

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At Will Scot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve.

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Reporting to the Region General Manager, the Sr. Manager, General Manager will serve as a member of Will Scot’s market leadership team and will collaborate with peers and functional leaders within the Division to execute Will Scot’s company objectives.

The Sr, Manager, General Manager is accountable for increasing market penetration of all of Will Scot‘s business lines within the market to drive growth. The position is also accountable for all operational execution within the market, including safety performance, branch operations, fleet maintenance and utilization, transportation and logistics, and customer service. Responsibilities also include building and leading a high performing team that operates in a manner consistent with Will Scot’s core values.

The incumbent will be evaluated against a balanced scorecard of KPIs with an emphasis on achievement of annual targets for Revenue, EBITDA, and profitability.

The Market P&L includes operating locations across multiple MSAs (Metropolitan Statistical Areas) and approximately $5M to $25M of annual revenue across all of Will Scot’s lines of business. The Sr. Manager, General Manager is responsible for overall performance of the P&L with an emphasis on commercial leadership, operational execution, and talent development and employee engagement.

• Lead Market by developing growth strategies and executing on company business objectives.
• Manage the P&L and drive revenue growth and profitability for the Market.
• Manage the field sales team through appropriate performance management and support programs to drive sales productivity and achieve plan objectives.
• Develop and execute Market growth strategy to increase market penetration of all Will Scot business lines and drive revenue growth.
• Oversee branch operations managers who are responsible for fleet maintenance and associated direct labor and material planning and safety measures.
• Oversee transportation and logistics operations, to potentially include overseeing field service managers, and ensuring safe, efficient and profitable fulfillment of Will Scot’s solutions.
• Oversee local customer service operations and process improvements to improve customer satisfaction and net promoter scores.
• Lead and coach employees across all functions and provide organizational leadership to drive employee engagement and employee net promoter scores.
• Actively manage and develop leaders within the Market, creating a talent bench for all functional general management roles.
• Observe market trends and provide feedback to Divisional and Corporate leadership to inform Will Scot’s commercial strategy.
• Provide other functional departments information on a timely basis in support of on-going business activities such as planning and forecasting, sharing competitive intelligence, supporting national account customers, sharing and implementing operational best practices, supporting regulatory/legal/compliance matters, etc.

Education and Experience:

• B.S. in Business Administration, Marketing, or related business field or equivalent years of experience.
• Minimum of 5 years of experience in progressively responsible Business Unit Management roles.
• Preferred candidates will have demonstrated success managing a P&L of at least $5M.
• Must be able to travel at least 25% of the…