Sales Engineer

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Key and Asset Management for a Sales Engineer.

Part of Global Solutions, Key and Asset Management provide intelligent management solutions for keys and equipment. Our key cabinets & locker solutions help all types of organizations better control their important assets, improving productivity & accountability, and reducing risk in critical processes.

As the Sales Engineer for the Global solutions division of ASSA ABLOY, you will have the opportunity to in this role, you will be responsible for providing focused pre-sales technical and solution support to the Traka UK sales team and Post sales support to the wider Traka UK team, existing clients and authorised third parties.

Reporting to the Traka UK Technical Manager, you will be responsible for Offering practical and technical assistance with product demonstrations and answering technical questions for the sales team, customers direct You will need to translate customers’ requirements into achievable solutions and engage directly with the R&D team to put forward developments if required. Whilst also supporting the wider Traka UK business with solution and technical expertise.

• Develop technical specifications and design integrated key and asset management solutions.
• Complete appropriate solution documentation as part of the pre-sales process forming the basis of a scope of works for the ongoing project team.
• Lead remote or onsite technical discussions from Pre-sales stage through to Post sales support.
• Support the sales team with customer demonstrations of the Traka product either remotely or in person.
• Support the business with technical specifications for customer tenders
• Be involved in the assisting the provision of a technical certification training program.
• Assist the project implementation team with the implementation of complex solutions including but not limited to Integrations, SSO, unique solutions designed by the team.
• Work closely with the wider technical team on core objectives and team cohesion.
• Assist with Trade show setup and attend as required.
• Project manage any technical solutions that require direct Sales engineering project management.
• Collect sales and technical information to or assist with the creation of development requests
• Carry out training of end users in conjunction with the operations team.
• Assist the technical support team with advanced technical support.
• Assist other Traka UK and wider business teams with technical advice and support as required.
• Promote and act in accordance with Traka health and Safety policy at all times
• Perform other duties as assigned by the manager or Senior Sales Engineers from time to time.

• Be a problem solver, with the ability to look at a problem from multiple angles and come up with multiple possible solutions.
• Strong planning and organisational skills.
• Excellent documentation and recording skills
• Experience in solution design, review and deployment
• Experience in software installation ideally with the integration of different platforms
• General IT experience in Microsoft products including word, excel, SQL etc.
• Networking (TCP/IP) knowledge and experience
• Due to the nature of the role, travel be required and a full driver licence is mandatory.

• 25 paid holidays a year plus bank holiday’s, increasing to 28 following 5 years of service
• Ex-gratia day for Christmas Eve
• Day off for your Birthday
• Pension; 5% employee & 5% employer.…