Youth Crisis Intervention Case Manager

Location: Olney, IL

Job :6502

# of Openings:1

Under the assigned Supervisor, the CCBYS Prevention/Intervention Case Manager will provide crisis intervention as referred by law enforcement and crisis prevention as referred by schools and juvenile justice professionals; this includes crisis intake and casework management, utilizing human service principles in developing relationships, assessment, and collaboration with interagency and outside agency professionals.

Essential Duties and Responsibilities

• Provides crisis intervention to assess youth/family safety and related needs, to create a stabilization plan, and to prepare for participation in services.

• Available to law enforcement 24-7 per rotation.

• Provides crisis prevention to assess youth/family safety and related needs, to create a stabilization plan, and to prepare for participation in services.

• Available to schools, juvenile justice professionals, and DCFS.

• Provides next-day follow-up, intake, and assessment documentation and support for crisis intervention and crisis prevention referrals.

• Develops and maintains relationships and contact information database for law enforcement agencies.

• Develops and maintains relationships and contact information database for school and juvenile justice programs in the Southern region.

• Serves as a liaison and provides program information and training to crisis intervention and prevention referral sources.

• Maintains a caseload as needed to support the program.

• Will be trained in the following programs: YASI assessment and case planning, ARC, Why Try, and other curricula as assigned.

• Assists staff members for CQI Peer Record Review preparation in coordination with office administration assistants.

• Manage and carry out 3- and 6-month client follow-up contacts.

• Gathers and monitors crisis-related data (and other data as needed) using SDS and eCornerstone (including monitoring and inputting crisis outcomes)

• Writes and delivers accurate reports on a timely basis.

• Performs other related duties as needed.

Qualifications

Education

Other

• Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
• Physical Exam/TB
• 75% driving throughout the workweek

• Proficient computer skills in the Microsoft Windows environment and adaptive skills to expand software application skills as necessary
• Highly organized, yet flexible, and can handle multiple priorities/projects well; ability to manage tight deadlines
• Ability to function well in a team environment
• Ability to demonstrate project management, organizational, analytical, and presentation skills
• Resourceful in researching issues and developing solutions with minimal supervision
• Excellent interpersonal and effective communication skills (verbal, written, effective documentation, listening)
• Demonstrated ability to build professional relationships
• Demonstrated problem-solving techniques
• Ability to exercise discretion and ensure confidentiality

• Tuition assistance up to $2500 per year
• Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, up to 5 paid Sick days annually, and a Mental Health Day.
• Medical, dental, vision, 403b Retirement, flexible spending accounts, and health savings account.
• Agency paid life and ADD up to $50K based on salary
• Multiple Voluntary Supplemental plans for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans and Pet Insurance.
• The agency paid long-term disability and short-term disability.
• Career ladders, professional development, and promotion opportunities

One Hope United is strong and ready to grow. Are you ready to grow with us?

• 800+ talented professionals strong, serving 10,000 children and families in Illinois and Florida
• Fiscally stable, $70 Million agency- strong since 1895
• Energetic leadership and a rich community of support