Medical Assistant

About The Job

Medical Assistant position at Med Star Health. The role performs clinical and administrative duties in an ambulatory care setting under the supervision of a physician/provider and/or a registered nurse. Duties include venipuncture, medication and vaccine administration, measurement and documentation of vital signs, assisting providers with patient exams, telephone and clerical support. The position may float to other sites within the system.

• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality and safety standards. Complies with governmental regulations and accreditation standards.
• Assists providers with patient preparation for the examination, minor office procedures, and the examination and education of patients. Supports other members of the clinical care team assuring optimal patient flow and manages variable patient volume throughout the workday. Provides clerical support and serves as backup for the Patient Services Coordinator or other team members as needed.
• Participates in daily team huddles to review and prepare for scheduled patient visits. Screens all patients for preventative care needs, barriers to care, safety concerns and potential fall risk. Conducts surveillance for transitions of care, urgent/emergent care or follow-up tasks such as retrieval of documents associated with referrals/testing.
• Conducts motivational interviews that include patient screening and/or coaching on disease management, motivation to change, learning care needs and community outreach needs. Identifies potential behavioral health needs using appropriate screening tools and notifies provider of findings.
• As part of a High-Reliability Organization, reports actual and potential problems concerning patients, families and associates using established reporting protocols for Med Star Health and/or work location. Participates in performance improvement initiatives to improve care quality and safety.
• Ensures ongoing compliance with regulatory accreditation and quality/safety standards by maintaining and auditing temperature logs and ensuring medication supplies are current/unexpired. Checks and maintains emergency equipment area free of clutter and other related tasks.
• Participates in population management activities including an awareness of the populations served and engages the patient in self-management support care/health goal setting, pre-visit planning and the capturing of information that leads to health care improvement activities.
• Performs selected patient and laboratory testing consistent with the scope of the practice including but not limited to Point of Care Testing, tuberculosis skin testing, electrocardiography, pulmonary function tests and vision and hearing testing (dependent upon provider and site requirements). Removes sutures/staples after the provider has examined the patient and written the appropriate order. Documents these activities in the patient's electronic medical record (EMR) or other venues based on policy.
• Documents clinically related activities accurately in the patient's EMR; performs required patient follow-up to include pap smears, Pb levels, HIV mammograms and STD's. Collects and processes specimens, completes requisitions and documents in logbook or other applicable forms/records.
• Provides escort for patients and assists with patient discharge activities. Provides chaperoning for patients per policy.
• Fulfills infection prevention and environmental responsibilities as assigned which many include:
  Light cleaning during clinic hours and cleaning of equipment. Updates appropriate records of scheduled equipment maintenance and manages drug and medical supply inventories.
• Provides telephone screening services to gather information from patients, determine appropriate disposition and document per established telephone screening protocols.
• Under onsite provider supervision may insert intravenous catheter for physician-initiated IV fluid therapy or administration of intravenous medications. Under direct onsite physician supervision may insert, remove and monitor…