Shift supervisor, Retail

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Lead the store staff, ensuring all opening and closing procedures are completed on time.
• Work effectively with store management and store crews to execute daily operational tasks.
• Supervise the store’s crew through assignment, direction and follow‑up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with questions, problems and complaints; promote a positive shopping experience.
• Maintain customer/patient confidentiality at all times.
• Price merchandise, stock shelves, and execute displays and signage for weekly, promotional and seasonal merchandise.
• Execute off‑shelf merchandise displays and reset departments following POGs.

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime as needed, and to respond to urgent issues at the store.

• Experience as a retail supervisor.

High School Diploma or Equivalent (preferred but not required).

Part‑time, 29 hours per week.

$19.65 – $28.65 per hour.

• Affordable medical plan options, 401(k) plan (including company matching), and employee stock purchase plan.
• No‑cost wellness programs, tobacco cessation and weight management, confidential counseling and financial coaching.
• Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Mid‑Senior level

Part‑time

Management and Manufacturing