Officer Unarmed PRN

Join to apply for the Officer Unarmed PRN role at Med Star Health

General Summary of Position:
Ensures a safe environment for our patients, staff and visitors. Patrols hospital property, responds to calls for assistance and reports on conditions, objects or persons which may impact the security and/or safety of patients, associates, physicians, visitors or vendors and responds according to established policies, procedures and regulations. Security Officers are essential associates in a 24/7 environment and may be required to be flexible with scheduling and work off-shifts.

This role has a 24/7 schedule expectation and may require flexibility in shifts.

• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations.
• Immediately responds to emergencies to provide necessary assistance to employees and customers.
• Conducts designated security patrols throughout the facility as directed. May be required to patrol the hospital campus/grounds via security motor vehicle or bicycle.
• Monitors security and appearance of lobbies, waiting areas, elevators and entrances.
• Prepares and submits reports and logs of all incidents, investigations and activities. Maintains department records, reports and files as required.
• Proficient in and utilizes nonviolent crisis intervention and de-escalation techniques to ensure staff, patients, visitors and all others remain safe, calm and respected while onsite.
• Provides assistance for way-finding, parking, deliveries, and other requested information for the hospital and Med Star affiliates.
• Responds to security and medical code calls. Investigates incidents and accidents. Gathers information and evidence. Notifies appropriate authorities or superiors and calls for back-up assistance as necessary.
• Testifies at legal proceedings, hearings and trials.
• Works cross-functionally to ensure safe and secure environments.
• Conducts foot security patrols of hospital buildings and grounds as required. Observes and monitors conditions, objects or persons which might require police action. Controls access to and inspects packages of those leaving buildings. Reports all safety, security and law violations.
• Collects and secures patient valuables and lost-and-found articles.
• Monitors camera surveillance system.
• Responds to circumstances where the exercise of law enforcement authority may be required.
• Interacts with visitors and maintains designated security posts throughout the facility as directed.
• Ensures quality outcomes for the security department by communicating with security staff and the public.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multi-disciplinary quality and service improvement teams.

• Education
  :
  High School Diploma or GED or equivalent required. Bachelor’s degree in related field preferred.
• Experience
  : 1-2 years related security or law enforcement experience required. In lieu of related experience, an internal candidate with 1 year of Med Star tenure may be considered. Prior experience in healthcare (or related field with a patient-first, customer-first mission) preferred.
• Licenses and Certifications
  : DL - Valid State Driver's License in good standing required; IAHSS - Certification As A Security Officer preferred; CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from AHA or American Red Cross within 90 Days required;
  Additional unit/specialty certifications may vary by department or business unit;
  Must successfully complete all Med Star initial training related to violence prevention, de-escalation and crisis prevention intervention.
• Knowledge,
  
  Skills and Abilities
  
  :
  Verbal and written communication skills;
  Strong interpersonal skills;
  Ability to remain calm and thoughtful during a crisis;
  Ability to assist in de-escalating situations with strong emotions and conflict;
  Basic computer skills preferred.

This position has a hiring range of USD $18.33 - USD $31.61 /Hr.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Hospitals and Health Care