Program Coordinator - Transitional Studies

Program Specialist 2 – Transitional Studies

Shelton Campus

Salary: $21.48 - $28.62
* Per Hour

Classification:
Part-Time Hourly

Reports to:

Associate Dean of Transitional Studies

This position will remain open for a minimum of seven (7) days. The College reserves the right to close the recruitment at any time after the minimum posting period once a sufficient applicant pool has been established. All classified positions will start their salary at Step

A.

This position is expected to work not more than 18 hours a week; days and hours will vary depending on the current needs of the department and is not eligible for benefits. The Program Coordinator performs work requiring knowledge and experience specific to Transitional Studies (ABE/GED/HS+, ESL). The position involves extensive interaction with students, staff, faculty, and members of the public in support of program activities and services.

The Program Coordinator coordinates, schedules, and monitors program activities to ensure alignment with program goals and requirements. Responsibilities include, but are not limited to, independently performing a variety of clerical, technical, administrative, and records management functions; supporting student services and program operations; maintaining accurate program documentation and records; and coordinating activities with campus departments and other stakeholders as needed.

Reception and Customer Service

• Provide information regarding programs, policies, services, and activities to students, staff, faculty, and community members; screen calls; respond to routine inquiries; and direct individuals to appropriate campus resources.

Administrative and Office Support

• Perform and/or coordinate administrative support functions; maintain office records and filing systems; distribute incoming and outgoing mail; prepare correspondence and routine office communications.
• Serve as primary contact with program participants, faculty, and the public (in-person or via our virtual lobby); provide information regarding program content, policies, procedures, and activities; promote the division on campus and with outside organizations.

Records and Data Management

• Use word processing, spreadsheet, and database software to develop and maintain records; perform advanced word-processing functions, including merging and sorting documents, integrating text with graphics, spreadsheets, and database files, and uploading/downloading information from state database systems.

Enrollment and Assessment Support

• Administer required assessment activities associated with enrollment and placement for English for Speakers of Other Languages and Adult Basic Education students.

Outreach and Training

• Assist with outreach events/activities targeting Adult Basic Education / English for Speakers of Other Languages students. Participate in program meetings and training. (IE online CASAS Certification, LACES Reporting etc.)

Campus and Program Coordination

• Collaborate with campus departments as needed to support students and assist with program-related administrative activities.

Other

• Perform other duties as assigned.

Minimum Qualifications

• High school graduate or equivalent
• Minimum of two years of successful administrative, office, or related experience requiring intermediate proficiency in word processing, spreadsheets, and database management.
• Demonstrate strong interpersonal and problem-solving skills;
• Demonstrate proficient computer skills and use of software/programs such as Microsoft Office (Word, Excel; Outlook, etc.);

Preferred Qualifications

• Experience assisting customers regarding inquiries, complaints, and problems.
• Experience in a higher education setting.
• Experience with People Soft.
• Multitask in a potentially noisy…