Main Shop Service Advisor – Olympia Kia

Olympia Kia is seeking an experienced and customer-focused Main Shop Service Advisor to join our dynamic service team. As a key liaison between our customers and service technicians, the ideal candidate will have a strong background in automotive service, excellent communication skills, and a commitment to delivering a superior customer experience. At Olympia Kia, we are committed to excellence in both customer service and employee satisfaction.

We take pride in fostering a respectful, professional, and growth-focused environment where our team members can thrive.

• Supportive Team Culture:
  Work alongside friendly, experienced professionals who are passionate about what they do and eager to help you succeed.
• Career Growth Opportunities:
  We invest in your future with ongoing training and opportunities for advancement within our dealership and the wider Kia network.
• Customer-First Focus:
  Be part of a company dedicated to providing exceptional service that keeps customers coming back.

We’re proud to be ranked #2 among Extra-Large Best Places to Work in Washington, reflecting our strong commitment to a supportive and rewarding workplace culture.

• Greet and assist customers in a professional and courteous manner
• Accurately document vehicle concerns and service needs
• Provide detailed cost estimates and clearly explain recommended services
• Coordinate repair timelines and communicate status updates to customers
  
  Work closely with technicians to ensure timely and accurate service completion
• Maintain customer satisfaction through follow-up and consistent service quality

On top of competitive pay, we are proud to offer…

• Health Insurance starting at under $100 per month.
• Dental, Vision, and Company-Paid Life Insurance.
• Employee Assistance Plan.
• 401(k) with Company Match.
• Paid Time Off that accrues from Day 1.
• An excellent menu of voluntary benefits.
• Employee pricing for you and your family on vehicles, parts, and service.

Main Shop Service Advisor Qualifications

• Previous experience as a Service Advisor in an automotive dealership or repair facility required
• Strong knowledge of vehicle systems and maintenance procedures
• Proven ability to manage multiple tasks in a fast-paced environment
• Exceptional interpersonal and organizational skills
• Experience with Reynolds or other dealership management software preferred

Corporate requirements:
Must be 18 years or older with a valid driver’s license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

We’d love to hear from you! Apply today and become our next Main Shop Service Advisor!