WCSM Senior Business Analyst Job Olympia area,Washington USA,Business

WCSM Senior Business Analyst

(IT Business Analyst-Senior Specialist)

This recruitment will be used to fill two positions.

WaTech: A great place to work!

As a Washington Technology Solutions (WaTech) employee, you will have a unique opportunity to help advance the latest IT technologies and practices used by state government to meet the needs of Washingtonians. Through teamwork, partnership and collaboration, WaTech works to transform public service through a connected government.

About the position

The Workers’ Compensation Systems Modernization (WCSM) Program is a portfolio of projects with the combined task of modernizing L&I's systems and processes. the Department of Labor & Industries (L&I). is moving from a mainframe-centric model to a cloud-first model, creating the ability to introduce new capabilities and enhance existing capabilities more easily in the future. The WCSM Program leadership is located within the WaTech Director's Office, and the day-to-day Program team will be located in WaTech.

The majority of project subject matter experts are located within L&I.

The Senior Business Analysts are responsible for planning, facilitating, and executing complex business analysis functions, including detailed requirements gathering, analysis of cross system dependencies, business process redesign, interface and data mapping, and alignment of system capabilities with L&I’s future state operational needs. This role is essential to ensuring that enterprise level system functionality, workflows, data integration, and user experience are optimized, scalable, and sustainable for future operations.

Some

of what to expect with this role:

Provide guidance on the creation of user stories, acceptance criteria, epics, use cases, process flows, wireframes, and prototypes.
Ensure requirements traceability across design specifications, system configuration, technical documentation, test cases, and deployment activities.
Lead cross program business process mapping initiatives to support workflow redesign, policy alignment, and modernization of statewide operations.
Identify automation and workflow enhancements and recommend changes that reduce manual effort and improve service delivery, including introducing novel approaches to service delivery.
Analyze the highly, most complex interdependencies between business processes and applications.
Conduct post-implementation reviews (PIRs) to assess the effectiveness of process improvements and system changes, identifying lessons learned.
Translate complex technical and architectural concepts into clear, actionable information for business audiences.
Prepare dashboards, reports, and communication artifacts that clearly convey program progress, risks, and impacts.
Support and guide junior BAs in coordinating cross program meetings, documenting decisions, and capturing
accurate follow ups.
Partner with project managers and product owners to prioritize backlog items based on business value, risk, and organizational readiness.
Review vendor deliverables, test documentation, and remediation plans for accuracy and completeness.

Here’s what we’re looking for:

10 years of experience of recent information technology related experience performing business analysis in each of the following functions including:
- Elicitation, tracking, and documentation of business and functional requirements.
- Development of business process models, mockups, user stories, epics and acceptance criteria, use cases, test cases, training materials and providing training to customers.
- Performing as a liaison between business and technical staff.
- Providing critical analysis of complex systems and business processes, functions, inputs and outputs, data analysis, technical environments and visually documenting those…