Customer Service Lead — Training, Coaching & Compliance
Listed on 2026-10-10
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Customer Service/HelpDesk
Bilingual, Customer Success Management -
Management
The Department of Licensing (DOL) Driver and Vehicle Records (DVR) unit seeks a Customer Service Lead who will coach and train Customer Service Specialists, handle escalations, and develop clear job aids.
You will lead in creating a robust training library, ensure consistent customer guidance, and support the team to deliver accurate, timely service to Washington residents while upholding agency values of respect and inclusion.
Are you ready to take on the Customer Service Lead — Training, Coaching & Compliance role at State of Washington?
This posting is for the Customer Service Lead — Training, Coaching & Compliance role at State of Washington, based in Olympia, WA, United States.
We are looking to fill the Customer Service Lead — Training, Coaching & Compliance position at State of Washington in Olympia, WA, United States.
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