Client Service Representative - Olympia, WA

Chambers Prairie Animal Hospital is Hiring a Client Service Representative!

Role: Client Service Representative

Status: Full-time

Salary: $17.50 - $18 per hour , depending on experience

Schedule: Flexible scheduling Monday-Friday 8 AM- 5 PM

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Looking for a front desk role where your warmth and organization make a real difference, your team truly has your back, and your evenings and holidays stay your own?

At Chambers Prairie Animal Hospital, we’re a team-oriented, four-doctor practice, and we’re looking for a friendly, organized Client Service Representative to join our crew of passionate professionals. We believe in a “better together” philosophy, and it helps both our staff and our patients flourish.

As our Client Service Representative, you’ll be the first friendly face clients see and the voice they hear when they call. You’ll keep a busy front desk running smoothly, help pet owners feel cared for from the moment they walk in, and work hand in hand with our doctors and veterinary team to keep the day on track.

• No nights, no on-call shifts, and no holiday hours, so you can count on time for life outside of work
• A “better together” culture where asking for help and offering help are simply part of how we work
• A four-doctor practice that values dedication, great patient care, and a healthy work-life balance
• A clinic culture that celebrates your unique awesomeness and encourages you to show up as yourself
• A real commitment to professional growth and a positive work environment
• Benefits that strengthen both body and mind
• Daily puppy kisses and kitty headbutts (consider yourself warned)

As our Client Service Representative, you will:

• Greet clients and their pets warmly as they arrive
• Answer phone calls, schedule appointments, and respond to client questions
• Maintain accurate patient records and handle billing and checkout
• Help coordinate veterinary services and procedures so appointments flow smoothly
• Support our doctors and veterinary team as needed
• Keep the reception area clean, organized, and welcoming

The ideal Client Service Representative brings:

• A high school diploma or equivalent
• Customer service or office experience, which is preferred but not required
• Strong communication and interpersonal skills
• The ability to multitask and stay organized in a fast-paced veterinary front desk environment
• Empathy for clients, coworkers, and yourself
• A willingness to ask for help and offer it to others
• A positive attitude, because with the right cattitude, anything is pawsible
• A love for animals and a genuine desire to help pet owners

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and…