Investigations Supervisor; INV

Investigations Supervisor (INV4)

Washington State Office of the Insurance Commissioner is seeking a qualified individual for the Investigations Supervisor (Investigator 4) position. This role is within the Legal Affairs Division and is based out of our Tumwater Office.

Are you ready to take your investigative career to the next level? We're looking for a dynamic leader to supervise and inspire a team of senior investigators tasked with uncovering violations of the Insurance Code (Title 48 RCW and/or Title 284 WAC). In this pivotal role, you'll not only guide complex casework but also personally lead high‑profile and sensitive investigations that shape the future of insurance regulation in our state.

If you thrive in a fast‑paced environment, excel at strategic thinking, and have a passion for upholding integrity and accountability—this is your opportunity to make a real impact.

Salary range for this position is $6,107 - $8,210 per month (Washington General Service).

• Develop performance expectations and conduct performance evaluations, including individual development and training plans.
• Assign, plan, instruct, and review the work of assigned staff; mentor, coach, and recognize staff.
• Conduct supervisory fact‑findings into alleged misconduct and/or performance deficiencies. Take appropriate corrective or disciplinary action as needed.
• Provide recommendations and assist in the development or revision of investigative policies and procedures; support the Chief Legal Officer for Regulatory Investigations in continuously improving the quality and efficiency of the investigations program.
• Represent the division in agency work groups and activities, including strategic planning and change management.
• Conduct multiple investigations simultaneously.
• Review cases with the Chief Legal Officer for Regulatory Investigations, Insurance Attorneys, and/or the Deputy Commissioner of Legal Affairs.
• Assist Insurance Attorneys in the prosecution of cases.

• To read more about this position and view all duties, request the full position description.

• Four (4) years of experience as an Investigator 3.
• OR Six (6) years of experience as an investigator with a regulatory government agency or private organization, or directly allied field; four years must include field experience.
• OR Five (5) years of experience conducting case analysis, pre‑sentence investigations or criminal investigations for a regulatory agency, court, or quasi‑judicial body; three years must include providing case management of individuals convicted of felony crimes.
• Academic Degree Equivalency:
  Associate’s Degree – 2 years of experience;
  Bachelor’s Degree – 4 years of experience;
  Master’s Degree – 5 years of experience.
• A degree in criminal justice, criminology, psychology, investigation or related field from an accredited institution; foreign degrees must be evaluated by the U.S. Department of Education or an equivalent body.

• One year of supervisory experience.
• Basic level Microsoft Word and Outlook skills.

• A minimum of two (2) years of supervisory experience in a regulatory investigative, criminal, financial examination, insurance industry, or audit context.
• Knowledge of Title 48 RCW and Title 284 WAC.
• Practical familiarity with insurance terminology and concepts.
• Experience reading, analyzing, and interpreting complex agreements and contracts; especially insurance contracts and agreements.
• Professional certifications such as a Certified Fraud Examiner or other investigative or auditing certifications.

• Comprehensive benefits package: health, dental, vision, retirement, paid leave (vacation, sick, etc.) and more.
• Supportive work environment: diversity, professional growth, and collaboration.
• Wellness programs and on‑site resources and initiatives.
• Work‑life balance: flexible schedules with telework opportunities.
• Public service fulfillment: contribute to a meaningful cause.
• Training & development: tuition reimbursement, Public Service Loan Forgiveness, and other programs.
• Free parking (Tumwater) and public transportation…