Clinical Concierge Medical Assistant; MA-C - Urgent Care

Clinical Concierge Medical Assistant (MA-C) – Urgent Care

Join Indigo as a Clinical Concierge Medical Assistant in our Southeast Region urgent care clinics. This FLOAT position offers competitive pay, unique earning potential, and a supportive, technology‑enabled work environment.

About Indigo Urgent Care
Indigo Urgent Care, a Multi Care Company, is the leading urgent care provider in the Pacific Northwest. With over 250,000 5‑star reviews, we transform health care through a people‑centered approach that simplifies, friends, and makes health care more accessible. With more than 40 clinics across Washington and Idaho, and convenient virtual care services, we deliver world‑class health care when and where people need it most.

Locations
Southeast Region:
Olympia, Tumwater, Lacey, Yelm, Puyallup, Bonney Lake, and Orting.

• FTE: 0.9
• Shift: Day
• Schedule:
  
  8 am‑8 pm (3 × 12‑hour shifts)

Compensation

• $2.50/hour Indigo Premium on top of base rate for all hours worked
• $1.75/hour X‑Ray Certification Premium for employees who become trained and certified in X‑Ray
• $1.25/hour Weekend Differential for staff who work weekend shifts
• Extra Shifts and Float incentives awarded when applicable
• Monthly Indigo Incentive Program, up to $300/month

Benefits

• Robust medical, dental, and vision coverage with generous employer‑paid contributions, life insurance, and short‑ and long‑term disability
• Retirement savings plans
• Leadership and career development pathways, tuition reimbursement (up to $5,250 full‑time, $2,500 part‑time)
• Paid time off, wellness programs, mental health coaching
• Benefits eligibility may depend on role and location; some exceptions may apply

Position Summary

The Clinical Concierge Medical Assistant expands your clinical role by coordinating patient care within the MA‑C license scope. Working closely with physicians, clinical staff, front‑office, and clinic management, you contribute to high‑quality healthcare outcomes and exceptional patient experiences.

Responsibilities

• Collaborate with physicians, clinical staff, front‑office staff, and clinic management to ensure comprehensive health care outcomes
• Perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
• Advocate for ethical and holistic care, promoting the autonomy, dignity, and health of patients from diverse backgrounds
• Create and provide a safe and supportive environment for patients

Requirements

• Washington State Medical Assistant‑Certified (MA‑C)
• Washington State Medical Assistant Interim Certification acceptable up to one year from issue date or until MA‑C is issued
• Current BLS Certification (or obtainable through in‑house training)
• Minimum one year experience in a physician’s office or other medical facility preferred

• Current CMA certification by AAMA, NHA or NCCT
• WA state MA‑C license, or WA state MA‑R license endorsed by Indigo within 30 days
• Current BLS Certification (or obtainable through in‑house training)
• Minimum one year experience in a physician’s office or other medical facility preferred

A Better Way to Work in Health Care

• Flexible schedule: make a positive difference in your community and have time for passions outside work
• Team‑based care model: no patient panels; focus on teamwork and excellence
• Modern clinic environment: technology‑enabled clinics designed for today’s clinicians
• Unique earning potential: competitive compensation, volume incentives, experience bonuses, sign‑on bonuses, tuition assistance, and more

Pay and Benefit Expectations

We provide a comprehensive benefits package and competitive salary range of $24.58 – $35.36 USD. Pay is influenced by skill set, experience level, and certifications. If associated with a union contract, pay will reflect the appropriate step on the pay scale.

Entry level

Full‑time

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