Valet Attendant

Description

$16.67+Tips (This is a highly tipped position)

• FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
• FREE Short-Term Disability, Life and Accident Insurance
• FREE Meal during shift
• FREE gaming license renewals
• FREE uniform dry-cleaning services
• $1 per hour shift differential
• Paid Time Off & Paid Holidays
• Floating holidays
• 401(K) Retirement Program (match up to 4%)
• Tuition Reimbursement
• Health & Wellbeing Reimbursement
• Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
• Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
• Flex spending and Dependent care spending
• Career advancement opportunities
• Periodic Team Member contests and giveaways
• Team Member dining and gift shop discounts

Consistently provide fast, friendly service in parking and retrieving guest vehicles, while ensuring safest vehicle handling operations possible.

To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities

Creating incredible experiences.

Integrity, Communication, Accountability, Respect, Teamwork

Park and retrieve guest vehicles in a fast and friendly manner while consistently exercising the department’s vehicle handling safety standards.

• Maintain efficiency in parking guest vehicles in the designated valet lots, keeping valet lanes free of vehicles at all times.
• Ability to smoothly keep up with the flow of valet traffic, even during high volume times.
• Provide the highest level of front-door guest service upon guest arrival (smile, open vehicle doors, introduction greetings).
• Fully inspect vehicles upon arrival, notating the claim ticket with any present damage.
• Ensure safe vehicle handling operations in parking and retrieving guest vehicles.
• Educate arriving guests of daily promotions and other casino happenings.
• Immediately report any vehicle damage to the Lead on duty.
• Ensure safe and proper handling of guest keys.
• Full adherence to the department’s Tip/Toke handling and reporting policy.
• Maintain neat and orderly fashion of managing keys, vehicles, and all end of shift documentation (vehicle claim tickets, etc.).
• Immediately report any and all guest service-related issues to the lead on duty.
• Perform other duties as assigned.

Required skills and knowledge:

• Excellent guest service.
• Clear understanding of basic traffic and driver safety.
• Ability to adhere to the departments requirements pertaining to safe vehicle handling operations to avoid collision and guest vehicle damage.
• Ability to drive standard and automatic vehicles.
• Provide a Driving Abstract.
• Must have a valid Driver License and Driver's abstract must not contain any disqualifying events per the NRWC Safe Driver Policy.
• Pass NRWC pre-employment testing.
• Ability to work all shifts including weekends and holidays.
• Ability to obtain a Class II Gaming License.

• Previous Valet Attendant experience.

• Ability to continuously stand and/or run for an 8-10 hour shift.
• Ability to work outside, exposed to the elements in a hot or cold environment, in temperatures in excess of 100 degrees or below 32 degrees.
• Ability to tolerate a noisy, smoke-filled environment.

NATIVE AMERICAN HIRING PREFERENCE