Identity and Access Management Lead

The mission of Washington Health Benefit Exchange (Exchange) is to radically improve how Washington residents secure health insurance through innovative and practical solutions, an easy-to-use customer experience, our values of integrity, respect, equity and transparency, and by providing undeniable value to the health care community.

The Exchange is a public-private partnership that operates Washington Healthplanfinder, the eligibility and enrollment portal used by one in four Washington residents to obtain health and dental coverage. Through this platform, and with support from a Customer Support Center and statewide network of in-person navigators and brokers, individuals and families can shop, compare and enroll in private, qualified health plans (as defined in the Affordable Care Act) or enroll in Washington Apple Health, the state Medicaid program.

The Exchange embraces the following equity statement adopted by our Board of Directors:

Equity is fundamental to the mission of the Washington Health Benefit Exchange. The process of advancing toward equity and becoming anti-racist is disruptive and demands vigilance to dismantle deeply entrenched systems of privilege and oppression. While systemic racism is a root cause of many societal inequities, we must also use an intersectional approach to address all forms of bias and oppression, which interact with and often exacerbate racial inequities.

To be successful, we must recognize the socioeconomic drivers of health and focus on people and places where needs are greatest. As we listen to community, we must hold ourselves accountable to responding to recommendations to remedy inequitable policies, systems, or practices within the Exchange’s area of influence. Our goal is that all Washingtonians have full and equal access to opportunities, power and resources to achieve their full potential.SUMMARY
The Identity and Access Management (IAM) Lead is responsible for overseeing the development, configuration, and management of the WAHBE’s IAM solution, leveraging Forge Rock technology. This role encompasses designing, managing, and monitoring IAM systems to ensure the implementation of robust security controls. The IAM Lead collaborates with the risk management team on IT audits and remediation efforts, partners with the delivery team to support modernization initiatives, and assists the incident response team in investigating IT security incidents and breaches.

Additionally, the role involves evaluating new IAM requirements, assessing and migrating IAM products, and providing management with impact analyses and status updates.

DUTIES AND RESPONSIBILITIES

• Develop and lead the WAHBE’s Identity and Access Management (IAM) strategy, ensuring alignment with delivery team goals and WAHBE policies.

• Design and architect IAM solutions that seamlessly integrate with existing and future infrastructure.

• Lead the evaluation, deployment, migration, and management of IAM technologies.

• Provide hands-on expertise in configuring and deploying IAM solutions.

• Ensure the availability, scalability, and reliability of IAM systems.

• Manage the end-to-end integration of IAM systems with cloud-based applications and services.

• Oversee the entire user identity lifecycle, including provisioning, deprovisioning, and account management.

• Implement and manage Single Sign-On (SSO), federation (SAML, OAuth, OIDC), Multi-Factor Authentication (MFA), and risk-based authentication.

• Ensure IAM compliance with regulatory standards such as NIST, CMS MARS-E, IRS publication 1075, and OWASP.

• Monitor and audit IAM systems to identify and address potential security incidents.

• Lead cross-functional teams to deliver successful IAM initiatives.

• Collaborate with IT, Security, Risk Management, and Delivery teams to define and refine IAM requirements.

• Manage vendor relationships, including monitoring performance, product updates, and organizational impacts.

• Serve as a subject matter expert during security incidents and investigations related to IAM.

• Perform root cause analysis and implement solutions to address IAM-related issues effectively.

• Mentor and manage a team of IAM…