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IT Support Technical Support

Senior Tier II Help Desk Technician - Cloud & Systems

Job in Olympia, Thurston County, Washington, 98502, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 28.51 - 41.35 USD Hourly USD 28.51 41.35 HOUR
Job Description & How to Apply Below
A technology consulting firm is seeking a Tier II Help Desk Technician to provide technical support for the Military One Source program. The role involves troubleshooting and resolving complex issues in a cloud environment while ensuring customer satisfaction. Candidates must have a Bachelor's degree, 5 years of help desk experience, and a current DoD Secret Security Clearance. Strong communication skills and a solid understanding of Microsoft Operating Systems are essential.

The position offers competitive compensation ranging from $28.51 to $41.35 per hour.
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Position Requirements
10+ Years work experience
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